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Aberdeen Broadcast Services at the NAB Show 2015

Audible exhales could be heard throughout the nearly 1 million square feet of exhibit space as the final closing announcement was sent over the loudspeakers of the Las Vegas Convention Center. Some, involuntary gasps of panic from what was left of 103,000 NAB attendees that just realized they didn’t make it successfully through the 4 halls of the convention; and others, sighs of relief from the exhibitors of the 1,700 companies as they realize that the past 31 hours of standing on their feet is over.

That closing message also marked the 7th consecutive year of Aberdeen Broadcast Services exhibiting in the South Lower Hall at the NAB Show. This time, with a new location and a fresh look. As we continue to grow as a company, so does the size of our booth and the gathering of our team.

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Meet the Winner of Our 2015 NAB Trip Giveaway: Chris Cook!

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Closed Captioning in the College Classroom

Advances in technology have shaped and changed modern-day college coursework. Prestigious universities like Harvard and M.I.T. offer numerous educational materials online, via different platforms (YouTube, iTunesU, etc.). These two universities even teamed up to create edX, which offers massive open online courses for free to students around the globe. The only setback? This content is unavailable to approximately 48 million Americans who are deaf or hard of hearing. Continue reading

Register to Win a Free Trip to NAB 2015 

Yep, we’re doing it again! We’re giving away another free trip to Las Vegas to attend the NAB Show 2015.

1 prize winner to be awarded the following:

How to File a Consumer Complaint Regarding Closed Captioning

What happens if you are watching your favorite program and the closed captioning drops halfway through or the timing is so slow or fast that it doesn’t match the audio? Perhaps you also noticed a high number of errors in the closed captioning. Or maybe the closed captioning happened to be covering a speaker’s face or an important on-screen graphic? What can you do? The first thing to realize is that you as a consumer have the power to make a difference! If you are unsatisfied with the quality of captioning on a particular station or program, you can help remedy the problem. Continue reading

Increasing Your National Viewership with Spanish Captions: An Insider Secret

One of the main goals of every producer is to try to reach the maximum amount of viewers every time their program airs. Apart from engaging content, time slots, and targeting the right regions, there is one simple thing EVERY producer can do. In this article, we will discuss why including Spanish captions are so important, how they work, and who is doing it. Continue reading

FCC Pushes Back the Date on New Captioning Quality Standards

We’ve all been there at one time in our life, certainly in our teenage years. Your teacher told you months ago that there would be a major exam at semester’s end and has given you ample time and resources to prepare. But we all just love to wait until the last minute. Maybe the week before, or sometimes the night before. We frantically thumb through stacks of articles, highlighter in hand, trying to absorb as much information as humanly possible in that 24-hour span and work through the night repeating the mantra, “I’ll sleep tomorrow.” If you’re having flashbacks of those days with the FCC’s proposed due date for the new closed captioning quality standards less than 24 hours away, then you can relax and breathe.

Prompted by the Public Notice put out by the FCC, we reached out and confirmed with Eliot Greenwald (Attorney-Advisor, Disability Rights Office) at the FCC that the new firm date for these new caption quality standards will be March 16, 2015. The decision to push the deadline back two months came down to a few uncertainties hanging out there. Moreover, they had found that there was a general lack of informed and prepared Video Programmers (VPs) and Video Program Distributors (VPDs) because the material hasn’t been aggressively presented to everyone. Continue reading

FCC Addresses Closed Captioning Placement

Effective January 15, 2015 (Update: FCC Pushes Back the Date on New Captioning Quality Standards), the FCC Report and Order (CG docket No. 05-231) requires all closed captioning to be “properly placed.” The new regulation states: Captioning shall be view-able and shall not block other important visual content on the screen, including, but not limited to, character faces, featured text (e.g., weather or other news updates, graphics and credits), and other information that is essential to understanding a program’s content when the closed captioning feature is activated. Continue reading

FCC Addresses Closed Captioning Completeness

Effective January 15, 2015 (Update: FCC Pushes Back the Date on New Captioning Quality Standards), the FCC Report and Order (CG docket No. 05-231) requires all closed captioning to be “complete.” The new guideline states: Captioning shall run from the beginning to the end of the program, to the fullest extent possible.

The Northern Virginia Resource Center for Deaf and Hard of Hearing Persons reports multiple complaints relating to programs where captions disappeared, failed to appear, or concluded before the end of the program. The NVRC mentions the following examples of complaints from consumers: “…the first episode of [a] CNN series on the Cold War with incoherent captions, an Antique Road Show that inexplicably had no captions, an episode of Friends with captions that ended just a few minutes into the program, [the] complete absence of captioning from Hallmark Channel for weeks, and an episode of Six Feet Under that lost captions after 20 minutes.”

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FCC Addresses Closed Captioning Synchronization

“Does my closed captioning meet the new synchronization requirement?” The FCC Report and Order (CG docket No. 05-231) states the following regarding closed captioning synchronization:

Captioning shall coincide with the corresponding spoken words and sounds to the greatest extent possible, given the type of the programming. Captions shall begin to appear at the time that the corresponding speech or sounds begin and end approximately when the speech or sounds end. Captions shall be displayed on the screen at a speed that permits them to be read by viewers.

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